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Westpac Bank - Foreign Exchange Services Review

We take a look at Westpac's Foreign Exchange services including International Money Transfers, Travel Money and Pre-paid Travel Card plus browse 2 customer ratings to help you decide if Westpac is the best option for your FX.

How does Westpac Bank Foreign Exchange Compare?

The Main Points:

  • Westpac provides extensive foreign exchange services
  • Products available both in-branch and online via their online banking platform netbank
  • Westpac exchange rates are generally poor compared to using an FX specialist
  • Bad exchange rates need to be weighed up against ease of use.
  • On occasion Westpac can offer very good rates especially for US Dollar.
Westpac FX screenshot
Westpac FX website

Westpac - User Ratings and Feedback

Westpac has a BER Rating of 2/5 from 2 user ratings. The below star review table make it easy to browse customer feedback from BER users so you can get an overall feeling for customer satisfaction with Westpac ... the good and the bad!

No 5 Star reviews

No 4 Star reviews

correspondant and intermediary fees
Jul 9, 2015

Used Westpac to send money to South Africa the rate was ok but ended up paying some correspondant and intermediary fees so the amount that arrived in SA wasn’t what I expected

May 14, 2015

made 4 transactions, was stung with 8 lots of fees resulting in an incorrect amount arriving at the destination and with the terrible exchange rate the hole thing is costing me more than $600 extra and leaving me with $100 more to send which will cost $145 after all the fees. over all a terrible experience.

Jan 9, 2016

Consistently the worst exchange rates and fees. I lived overseas in Thailand for 6 months, and had to withdraw from my Westpac account often. Cost me a lot of money, therefore I would always look elsewhere for ways to deal with foreign exchange in the future. Poor form Westpac.

Nov 22, 2016


Comparing Westpac exchange rates to the market

Use our exchange rate comparison tools that make it easy to compare Westpac exchange rates to other banks and FX specialists. Quickly calculate how much you could save on your next foreign transfer or travel money purchase

Compare Westpac Foreign Transfers Exchange Rates Compare Westpac Travel Money Exchange Rates

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