We take a look at Westpac's Foreign Exchange services including International Money Transfers, Travel Money and Pre-paid Travel Card plus browse to help you decide if Westpac is the best option for your FX. customer ratings
Westpac - User Ratings and Feedback
Westpac has a BER Rating of 2/5 fromuser ratings. The below star review table make it easy to browse customer feedback from BER users so you can get an overall feeling for customer satisfaction with Westpac ... the good and the bad!
No 5 Star reviews
No 4 Star reviews
Used Westpac to send money to South Africa the rate was ok but ended up paying some correspondant and intermediary fees so the amount that arrived in SA wasn’t what I expected
made 4 transactions, was stung with 8 lots of fees resulting in an incorrect amount arriving at the destination and with the terrible exchange rate the hole thing is costing me more than $600 extra and leaving me with $100 more to send which will cost $145 after all the fees. over all a terrible experience.
Consistently the worst exchange rates and fees. I lived overseas in Thailand for 6 months, and had to withdraw from my Westpac account often. Cost me a lot of money, therefore I would always look elsewhere for ways to deal with foreign exchange in the future. Poor form Westpac.
Comparing Westpac exchange rates to the market
Use our exchange rate comparison tools that make it easy to compare Westpac exchange rates to other banks and FX specialists. Quickly calculate how much you could save on your next foreign transfer or travel money purchaseCompare Westpac Foreign Transfers Exchange Rates Compare Westpac Travel Money Exchange Rates