Terms of Service
Best Exchange Rates is an information only service. By browsing on the website, using our comparison tools or the FX provider referral service, you are asking Best Exchange Rates to provide you with information about currency exchange products & services from multiple financial institutions. We will try to show you a range of products & services in response to your request for information.
Best Exchange Rates may receive fees or other benefits in relation to activity on the Best Exchange Rates website.
Other points to note:
- There is a risk that the foreign exchange prices quoted on Best Exchange Rates may be inaccurate, not available to the user, or available but with additional fees and charges.
- Rate is as per provider's website at the date indicated.
- Some providers change rates during the day and our information does not reflect these changes.
- Please make your own enquiry as rates may have changed.
- All rates are indicative only, and subject to change.
- Indicative rates shown are generally for smaller amounts from AUD 25,000 to AUD 50,000 depending on the provider.
- Providers may show better rates for some customers.
- This website is provided "as is", without warranty of any kind, express or implied, including but not limited to the warranties of merchantability, fitness for a particular purpose and noninfringement. In no event shall the authors or copyright holders be liable for any claim, damages or other liability, whether in an action of contract, tort or otherwise, arising from, out of or in connection with the website or the use or other dealings in the website.
- The information contained herein is based on data obtained from sources believed to be reliable. However, we have not verified such information, and we do not make any representations as to its accuracy or completeness. Any statements non-factual in nature constitute only current opinions, which are subject to change. Neither the information, nor any opinion expressed, shall be construed to be, or constitute a recommendation or an offer to buy or sell, or a solicitation of an offer to buy or sell, any securities mentioned herein.
- Note we currently offer an online price comparison service only, we compare the retail fx rates offered by vendors multiple countries saving you time and money. Note to access the rates you will need to contact the vendor directly.
- In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
- Through this website you are able to link to other websites which are not under the control of Best Exchange Rates. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
- The 'Best Vendor Rate' shown is the best from amongst the banks and fx currency converters that we currently review but may no longer be so.
- For the BER blog, news articles and guides the opinions of our authors are their own and do not reflect the opinion of Best Exchange Rates and should not be taken as a reference to buy or sell any financial product.
Terms of Service (TOS)
1. ACCEPTANCE OF TERMS
Thank you for using Best Exchange Rates’s services (collectively called Best Exchange Rates). Best Exchange Rates provides its service to you subject to the following Terms of Service (“TOS”), which may be updated by us from time to time without notice to you. You can review the most current version of the TOS at any time at this current page. Updated TOS becomes effective on the date that becomes publicly available and supercedes any previous version of TOS. In addition, when using particular Best Exchange Rates owned or operated services, you and Best Exchange Rates shall be subject to any posted guidelines or rules applicable to such services, which may be posted from time to time. All such guidelines or rules are hereby incorporated by reference into the TOS.
2. DESCRIPTION OF SERVICE
Best Exchange Rates provides up-to-date foreign exchange rates of banks and currency exchange service vendors as well as related currency, travel and hotel information, online discussion forum, and related services (Service). The site provides the currency rate information for comparison purposes only, to source the rates quoted you will need to contact the bank or currency vendor directly. Please see the additional disclaimer here.
You understand and agree that the Service includes advertisements and that these advertisements are necessary for Best Exchange Rates to provide the Service. You also understand and agree that the Service may include certain communications from Best Exchange Rates, such as service announcements, administrative messages and the Best Exchange Rates Newsletter, and that these communications are considered part of Best Exchange Rates membership however you will be able to opt out of receiving them.
Unless explicitly stated otherwise, any new features that augment or enhance the current Service, including the release of new Best Exchange Rates properties, shall be subject to the TOS. You understand and agree that the Service is provided “AS-IS” and that Best Exchange Rates and its owner assumes no responsibility for the timeliness, deletion, mis-delivery or failure to store any user communications or personalization settings. You are responsible for obtaining access to the Service, and that access may involve third-party fees (such as Internet service provider or airtime charges). You are responsible for those fees, including those fees associated with the display or delivery of advertisements. In addition, you must provide and are responsible for all equipment necessary to access the Service.
3. YOUR REGISTRATION OBLIGATIONS
In consideration of your use of the Service, you agree to:
(a) provide true, accurate, current and complete information about yourself as prompted by the Service’s registration form (the “Registration Data”) and (b) maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or Best Exchange Rates has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Best Exchange Rates has the right to suspend or terminate your account and refuse any and all current or future use of the Service (or any portion thereof).
5. MEMBER ACCOUNT, PASSWORD AND SECURITY
You will receive a password upon completing the Service’s registration process. Your account designation is the email address you supplied during the registration process. You are responsible for maintaining the confidentiality of the password and account and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify Best Exchange Rates of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. Best Exchange Rates cannot and will not be liable for any loss or damage arising from your failure to comply with this section.
6. MEMBER CONDUCT
You understand that all information, data, text, photographs, graphics, messages, or other materials (“Content”), whether publicly posted or privately transmitted, are the sole responsibility of the person from whom such Content originated. This means that you, and not Best Exchange Rates, are entirely responsible for all Content that you upload, post, email, transmit or otherwise make available via the Service. Best Exchange Rates does not control the Content posted via the Service and, as such, does not guarantee the accuracy, integrity or quality of such Content. Under no circumstances will Best Exchange Rates be liable in any way for any Content, including, but not limited to, any errors or omissions in any Content, or any loss or damage of any kind incurred as a result of the use of any Content posted, emailed, transmitted or otherwise made available via the Service.
You agree to not use the Service to:
(a). upload, post, transmit or otherwise make available any Content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful, or racially, ethnically or otherwise objectionable;
(b). harm minors in any way;
(c). impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity;
(d). forge headers or otherwise manipulate identifiers in order to disguise the origin of any Content transmitted through the Service;
(e). upload, post, transmit or otherwise make available any Content that you do not have a right to make available under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);
(f). upload, post, transmit or otherwise make available any Content that infringes any patent, trademark, trade secret, copyright or other proprietary rights (“Rights”) of any party;
(g). upload, post, transmit or otherwise make available any unsolicited or unauthorized advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation, except in those areas (such as shopping) that are designated for such purpose;
(h). upload, post, transmit or otherwise make available any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
(i). cause a screen to “scroll” faster than other users of the Service are able to type, or otherwise act in a manner that negatively affects other users’ ability to engage in real time exchanges;
(j). interfere with or disrupt the Service or servers or networks connected to the Service, or disobey any requirements, procedures, policies or regulations of networks connected to the Service;
(k). intentionally or unintentionally violate any applicable local, state, national or international law, and any regulations having the force of law;
(l). “stalk” or otherwise harass another; and/or
(m). collect or store personal data about other users.
You acknowledge that Best Exchange Rates may or may not pre-screen Content, but that Best Exchange Rates and its designees shall have the right (but not the obligation) in their sole discretion to pre-screen, refuse, or remove any Content that is available via the Service. Without limiting the foregoing, Best Exchange Rates and its designees shall have the right to remove any Content that violates the TOS or is otherwise objectionable. You agree that you must evaluate, and bear all risks associated with, the use of any Content, including any reliance on the accuracy, completeness, or usefulness of such Content. In this regard, you acknowledge that you may not rely on any Content created by Best Exchange Rates or submitted to Best Exchange Rates.
You acknowledge, consent and agree that Best Exchange Rates may access, preserve and disclose your account information and Content if required to do so by law or in a good faith belief that such access preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce the TOS; (c) respond to claims that any Content violates the rights of third parties; (d) respond to your requests for customer service; or (e) protect the rights, property or personal safety of Best Exchange Rates, its users and the public.
You understand that the technical processing and transmission of the Service, including your Content, may involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.
7. SPECIAL ADMONITIONS FOR INTERNATIONAL USE
Recognizing the global nature of the Internet, you agree to comply with all local rules regarding online conduct and acceptable Content. Specifically, you agree to comply with all applicable laws regarding the transmission of technical data exported from the country in which you reside.
8. CONTENT SUBMITTED OR MADE AVAILABLE FOR INCLUSION ON THE SERVICE
(a). “Publicly accessible” areas of the Service are those areas of the Best Exchange Rates network of properties that are intended by Best Exchange Rates to be available to the general public.
(b). Best Exchange Rates does not claim ownership of Content you submit or make available for inclusion on the Service. However, with respect to Content you submit or make available for inclusion on publicly accessible areas of the Service, you grant Best Exchange Rates worldwide, perpetual, irrevocable and fully sublicensable, royalty-free and non-exclusive license(s) to use, distribute, reproduce, modify, adapt, publish, translate, publicly perform and publicly display such Content (in whole or in part) and to incorporate such Content into other works in any format or medium now known or later developed.
You agree to indemnify and hold Best Exchange Rates and its owners, parents, subsidiaries, affiliates, officers, agents, employees, partners and licensors harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of Content you submit, post, transmit or otherwise make available through the Service, your use of the Service, your connection to the Service, your violation of the TOS, or your violation of any rights of another.
10. NO RESALE OF SERVICE
You agree not to reproduce, duplicate, copy, sell, trade, resell or exploit for any commercial purposes, any portion of the Service, use of the Service, or access to the Service.
11. GENERAL PRACTICES REGARDING USE AND STORAGE
You acknowledge that Best Exchange Rates may establish general practices and limits concerning use of the Service, including without limitation the maximum number of days that messages or other uploaded Content will be retained by the Service and the maximum number of times (and the maximum duration for which) you may access the Service in a given period of time. You agree that Best Exchange Rates has no responsibility or liability for the deletion or failure to store any messages or other Content maintained or transmitted by the Service. You acknowledge that Best Exchange Rates reserves the right to log off accounts that are inactive for an extended period of time. You further acknowledge that Best Exchange Rates reserves the right to modify these general practices and limits from time to time.
12. MODIFICATIONS TO SERVICE
Best Exchange Rates reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. You agree that Best Exchange Rates shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Service.
Service provided by Best Exchange Rates may require pre-payment or maintenance of a positive account balance in which sufficient fund exists before the use of Service. Accounts may be replenished with payments made by methods authorized by Best Exchange Rates. Suspected fraudulent activities will be reported to police. No refund will be made on any Service and no fund in an account shall be made cash-redeemable.
14. EFFECTS AND RESULTS OF SERVICE
Best Exchange Rates does not guarantee the effects and results of any advertisement or Contents posted on Best Exchange Rates. You agree that Best Exchange Rates is not responsible for any outcome caused by an advertisement or any available Content. You also agree that all statistics obtained by Best Exchange Rates, including but not limited to viewing and fee charging, are true and accurate and shall be used as the basis of billing.
You agree that Best Exchange Rates may, under certain circumstances and without prior notice, immediately terminate your Best Exchange Rates account and access to the Service. Cause for such termination shall include, but not be limited to, (a) breaches or violations of the TOS or other incorporated agreements or guidelines, (b) requests by law enforcement or other government agencies, (c) a request by you (self-initiated account deletions), (d) discontinuance or material modification to the Service (or any part thereof), (e) technical or security issues or problems, (f) extended periods of inactivity, (g) engagement by you in fraudulent or illegal activities, and/or (h) nonpayment of any fees owed by you in connection with the Services. Termination of your Best Exchange Rates account includes (a) removal of access to all offerings within the Service, and (b) barring of further use of the Service. Further, you agree that all terminations for cause shall be made in Best Exchange Rates’s sole discretion and that Best Exchange Rates shall not be liable to you or any third party for any termination of your account or access to the Service.
16. DEALINGS WITH ADVERTISERS
Your correspondence or business dealings with, or participation in promotions of, advertisers found on or through the Service, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such advertiser. You agree that Best Exchange Rates shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers on the Service.
The Service may provide, or third parties may provide, links to other World Wide Web sites or resources. Because Best Exchange Rates has no control over such sites and resources, you acknowledge and agree that Best Exchange Rates is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any Content, advertising, products or other materials on or available from such sites or resources. You further acknowledge and agree that Best Exchange Rates shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such Content, goods or services available on or through any such site or resource.
18. Best Exchange Rates’S PROPRIETARY RIGHTS
You acknowledge and agree that the Service and any necessary software used in connection with the Service (“Software”) contain proprietary and confidential information that is protected by applicable intellectual property and other laws. You further acknowledge and agree that Content contained in sponsor advertisements or information presented to you through the Service or by advertisers is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws. Except as expressly permitted by applicable law or authorized by Best Exchange Rates or advertisers, you agree not to modify, rent, lease, loan, sell, distribute or create derivative works based on the Service or the Software, in whole or in part.
You agree not to access the Service by any means other than through the interface that is provided by Best Exchange Rates for use in accessing the Service.
19. DISCLAIMER OF WARRANTIES
YOU EXPRESSLY UNDERSTAND AND AGREE THAT:
(a). YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. Best Exchange Rates AND ITS OWNERS, PARENTS, SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
(b). Best Exchange Rates AND ITS OWNERS, PARENTS, SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS MAKE NO WARRANTY THAT (i) THE SERVICE WILL MEET YOUR REQUIREMENTS; (ii) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE; (iii) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE; (iv) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS; AND (v) ANY ERRORS IN THE SOFTWARE WILL BE CORRECTED.
(c). ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICE IS ACCESSED AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL.
(d). NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM Best Exchange Rates OR THROUGH OR FROM THE SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TOS.
20. LIMITATION OF LIABILITY
YOU EXPRESSLY UNDERSTAND AND AGREE THAT Best Exchange Rates AND ITS OWNERS, PARENTS, SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS SHALL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF Best Exchange Rates HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (i) THE USE OR THE INABILITY TO USE THE SERVICE; (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SERVICE; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (iv) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE; OR (v) ANY OTHER MATTER RELATING TO THE SERVICE.
21. EXCLUSIONS AND LIMITATIONS
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS OF SECTIONS 19 AND 20 MAY NOT APPLY TO YOU.
Best Exchange Rates may provide you with notices, including those regarding changes to the TOS, including by but not limited to email, message, postings on the Service, or other reasonable means now known or hereinafter developed.
23. CLAIMS OF COPYRIGHT OR INTELLECTUAL PROPERTY INFRINGEMENT
Best Exchange Rates respects the intellectual property of others, and we ask our users to do the same. Best Exchange Rates may, in appropriate circumstances and at its discretion, disable and/or terminate the accounts of users who may be repeat infringers. If you believe that your work has been copied in a way that constitutes copyright infringement, or your intellectual property rights have been otherwise violated, please provide Best Exchange Rates the following information:
an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest;
a description of the copyrighted work or other intellectual property that you claim has been infringed;
a description of where the material that you claim is infringing is located on the site;
your address, telephone number, and email address;
a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
a statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner’s behalf.
Please notify us suspected intellectual property infringement through this form.
24. GENERAL INFORMATION
The TOS constitutes the entire agreement between you and Best Exchange Rates and governs your use of the Service, superseding any prior agreements between you and Best Exchange Rates with respect to the Service. You also may be subject to additional terms and conditions that may apply when you use or purchase certain other Best Exchange Rates services, affiliate services, third-party content or third-party software.
The TOS and the relationship between you and Best Exchange Rates shall be governed by the laws of Australia without regard to its conflict of law provisions. You and Best Exchange Rates agree to submit to the personal and exclusive jurisdiction of the courts located within Australia.
The failure of Best Exchange Rates to exercise or enforce any right or provision of the TOS shall not constitute a waiver of such right or provision. If any provision of the TOS is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the TOS remain in full force and effect.
You agree that your Best Exchange Rates account is non-transferable and any rights to your Best Exchange Rates ID or contents within your account terminate upon your death. Upon receipt of a copy of a death certificate, your account may be terminated and all contents therein permanently deleted.
You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Service or the TOS must be filed within one (1) year after such claim or cause of action arose or be forever barred.
The section titles in the TOS are for convenience only and have no legal or contractual effect.
Please report any violations of the above Terms of Service to Best Exchange Rates.
Please contact us if you have questions or suggestions.